Sweetwater Reviews

Sweetwater.com is a leading online retailer providing musicians, recording studios, and music venues access to professional-grade musical instruments, audio equipment, and related accessories. The aim is to help all musicians, from beginners to pros, pursue their musical passion.

The popular categories of products on Sweetwater.com include Guitars, Studio & Recording, Drums & Percussion, Bass, Keyboards & Synth, Live Sound & Lights, Software & Plug-ins, DJ Equipment, Microphones, Band & Orchestra, Home Audio & Electronics, Commercial Audio & Install Accessories, and Content Creators.

Some of the top new musical instruments and gear include the Behringer MS-5 37-key Analog Synthesizer, Sennheiser EW-DX EM 4 Dante Wireless Receiver - Q1-9 Band, Magnatone SL-100 Slash Signature 100-watt Tube Amplifier Head, and the Yamaha PACP12M Pacifica Professional Electric Guitar- Beach Blue Burst.

Sweetwater.com also offers promotional financing options with the Sweetwater Card on qualifying purchases. The website is also a research destination with over 30,000+ gear reviews, tips and tricks, how-to articles, and more.

Sweetwater.com carries over 18,000 products spanning every instrument family – from guitars, drums, keyboards and recording gear to orchestral strings, marching percussion, live sound equipment, and more. The buying team attends every major trade show and is constantly evaluating new gear. They forge direct partnerships with the top instrument manufacturers so they can offer exclusive colors, limited editions, and custom shop models.

In addition to selling musical instruments and audio equipment, Sweetwater.com also provides job opportunities for those passionate about music and looking to work in the industry. The company prides itself on happy customers, one piece of gear at a time.

Sweetwater.com offers a variety of payment options to fit gear purchases into your budget. The Sweetwater Card allows you to get the gear you've always dreamed of today and pay over time with easy monthly payments. There's also the Sweetwater Easy Payments plan, a convenient, interest-free way to buy gear now and stretch your purchase across budget-friendly payments. This plan divides your purchase amount into convenient payments, billed to your current Visa, Mastercard, American Express, Discover, Diners Club, or JCB card.

For Apple users, Apple Pay is another secure option for quick and easy purchases. PayPal and PayPal Credit are also accepted for both online and telephone orders. PayPal Credit provides flexibility to purchase without using your credit card and offers “zero fraud liability” protection, along with flexible repayment options.

Another unique feature is the Sweetwater Gear Exchange, which allows you to list your used music gear online, reaching millions of potential buyers who already happen to be Sweetwater customers. When you sell on Gear Exchange, you have the option to redeem your earnings in the form of a Sweetwater Gift Card and pay ZERO fees.

Lastly, Leasing Options are available for new musical and tech gear to installation and training. Many plans allow you to keep the gear after the lease. You can even add non-Sweetwater equipment needs to your lease.

For any payment questions, Sweetwater encourages you to call a friendly Sales Engineer.

Sweetwater.com offers a "No Hassle" Return Policy. If not satisfied with any new product, for any reason, it may be returned for a refund of the purchase price or an in-house credit, or exchanged for another product within a fair amount of time from the shipping date (usually 30 days). If the purchase was eligible for free shipping, the shipping cost will be deducted from the credit or refund. For items purchased marked as "used" that malfunction or fail and that haven't been abused or misused, these items may be returned within 90 days of purchase for a refund of the purchase price or an in-house credit minus the cost of shipping.

In terms of shipping, Sweetwater.com offers FREE SHIPPING with no minimum purchase, on nearly everything sold. Lightweight items (13 ounces or less) will be shipped via the United States Postal Service First Class Mail. This is trackable and normally arrives within two to four days. Heavier items (up to 150 lbs.) ship via FedEx Ground® or UPS Ground. Typical delivery time ranges from one to five days. Certain items, such as special order or oversized may not qualify for free shipping. If the order is returned, the cost of shipping will be deducted from the credit or refund.

The Sweetwater Card is a credit card that allows customers to purchase gear from participating brands and pay for the items over time with convenient monthly payments. It offers up to 48 months of promotional financing on qualifying purchases. This card is unique due to its close relationships with favorite brands like Roland, Ernie Ball Music Man, Alto Professional, and hundreds more. The card also offers the option to earn 5% back in Bonus Bucks on qualifying purchases of $99 or more. It's quick and easy to apply, and customers can check their balance, view statements, and make payments securely on Synchrony's website. The Sweetwater Card is considered beneficial for those who want to buy high-priced gear and pay for it over time.

Yes, Sweetwater does offer leasing options. This can be a perfect solution for businesses, studios, churches, or non-profits. They offer flexible, affordable payments and you can finance your gear, installation, training, software, and everything else your organization needs. Most leases can be structured so you own the gear at the end of the term. Leasing with Sweetwater allows you to finance through your business, not a personal account. They also offer possible tax advantages as many states allow you to write off lease payments as a business expense. The process is fast and starts with a conversation with one of their Sales Engineers. They work with a variety of partners to find the right leasing option for you, no matter your time frame, budget, or the gear you need. They offer flexible payment options, lower payments at the beginning of your lease, no payments or lower payments during slow months, extended terms (up to 84 months), low-qualification benchmarks, and no personal guarantee or facility collateral on most leases. For more information regarding leasing, you can call your Sweetwater Sales Engineer.